Service Summit with Talkdesk.
Join us at the Service Summit, Germany’s leading trade fair and conference for digitalization and innovation in customer service. This year’s theme, “The Future of Customer Service”, brings together industry leaders, innovators, and practitioners to explore how technology is reshaping the customer experience landscape.
Discover pioneering strategies, cutting-edge trends, and real-world best practices that are driving service transformation across industries.
As a proud sponsor, Talkdesk will be on site to showcase Customer Experience Automation (CXA) — our AI-powered solution that orchestrates multi-agent collaboration to deliver effortless CX. Visit our booth to meet the team, see CXA in action, and learn how we’re helping leading brands transform their customer service operations. We’ll also take the stage for a dedicated speaking session — details coming soon!
Book a meeting to speak with one of our experts to find out more and see it in action – let us know your preferred date & time.
Speaking Session
WEMAG electrifies their customer service with AI powered by Talkdesk CXA
2:00 – 2:15 p.m.
Location: Montblanc Masterclass
Olaf Jätschmann, Referent Kundenservice Plattform, WEMAG AG
Jakob Harder, Enterprise Account Executive – D/A/CH, Talkdesk
Join this session to discover how WEMAG is transforming customer service with Talkdesk’s AI-powered customer experience platform — enhancing efficiency, streamlining operations, and elevating the customer experience.