17x ↑ First Call Resolution
For more than thirty years, SICOM has partnered with leading quick service and fast casual restaurants to employ best-of-breed restaurant technologies to grow their businesses.
If you’ve ever stopped at a quick-service restaurant like McDonald’s, Burger King or Tim Horton’s, chances are you’ve unknowingly experienced SICOM running behind the scenes. By leveraging SICOM’s end-to-end enterprise platform, restaurants use real-time and historical data to improve quality of service, increase customer engagement and ultimately grow revenue.
– Mike Zarzeka, SVP of Information Technology and Systems
With more than 25,000 restaurants in over 62 countries using SICOM’s suite of solutions, SICOM has transformed the way quick service restaurants operate. Learn more on how SICOM partners with Talkdesk to ensure success.