Customer Stories

Logo Root Insuranve

USE CASE

Support

INDUSTRY

Insurance

INTEGRATION

Zendesk

KEY METRIC

4% ↑ Self-service Call Deflection

"The impact Talkdesk’s Voice IVR feature has provided is incredible. We are looking forward to scaling the solution across our entire IVR for added savings and increased efficiencies in the months to come."

Kyle Kizer, Manager of Customer Service Operations

Download Customer Story