Customer Stories

Customer Root Insurance Logo

USE CASE

Support


INDUSTRY

Financial Services & Insurance


INTEGRATION

Zendesk


KEY METRIC

4% ↑ Self-service call deflection


"The impact Talkdesk’s Voice IVR feature has provided is incredible. We are looking forward to scaling the solution across our entire IVR for added savings and increased efficiencies in the months to come."

Kyle Kizer, Manager of Customer Service Operations

Download customer story.

Download customer story.