Customer Stories

Customer Glintt Logo

USE CASE

Service


INDUSTRY

Information Technology & Services


INTEGRATION

API


KEY METRIC

83% ↑ Answered calls


"The ability of agents to answer the questions is key. Agents need information about how many times the client called before, whether they waited, how their concerns were answered and so on. In the healthcare industry, time is of the essence. Talkdesk improved the customer service we provide and helped improve our efficiency."

Sergio Cruz, Support Services Director

Watch customer story.

Watch customer story.

With Talkdesk, Glintt have increased quality of calls and are able to answer 90% of calls in less than 10 seconds.

Download customer story.

Download customer story.