Improving customer self-service rates is critical for contact centers to meet customer expectations, reduce costs, ensure scalability, and increase agent efficiency.
Join this masterclass to find out more about:
- How to reduce call volumes with a 24/7 AI-powered virtual agent.
- How to reduce customer handling time and improve issue resolution with AI-powered authentication.
- The exciting future of Talkdesk Virtual Agent and Identity that will take customer service to the next level.
