Talkdesk allows you to easily import contact lists from your integrated CRM, helpdesk or any CSV file. This helps to enrich your database and streamline outbound calling campaigns so that your team can be more efficient.

Import Contact Lists with One Click

Talkdesk allows you to import contact lists from your CRM, helpdesk or any CSV file with one click. Once imported, Talkdesk will create new contacts and update existing contacts with new data. This makes it easy to enrich your contact data so that your team always has access to the most robust information.

Update Data in Custom Fields

Customize contact information by populating data from custom fields into Talkdesk. Simply upload your CSV file and Talkdesk will handle the rest. This makes it simple to keep track of customer information that is relevant to your team.

Assign Tags to Contacts

Add tags to contacts to simplify identification and classification. Create tags based on customer value, number of support requests or anything else that matters to your team. Easily identify callers based on this information and more efficiently sort contacts based on tag.