I’m looking for a new customer community platform. Ten years ago, I would have started by doing an internet search for top products, researching company websites and then contacting the top companies I was interested in. As an empowered buyer today, I don’t want to hear a company tell me how great they are; I want to hear from their customers. My search this time started on customer review sites to identify the leaders (by ratings and number of reviews). Then I read customer reviews, specifically the pros and cons of each solution.
Over the past six months, Talkdesk has received more than 1,650 customer reviews—a 622% increase—and is rated #1 on leading review sites by rating and/or number of reviews.
Also, be sure to check out our new reviews page where we showcase the latest Talkdesk customer reviews and feedback. If you want to see how Talkdesk reviews stack up against our competitors, we also have included free comparison reports from G2Crowd.
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