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Whether you’re new to Talkdesk, introducing your team to Talkdesk, or want to sharpen your skills and get certified,
get started in minutes with on-demand courses, webinars, live trainings, and more.
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FAQs
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A course is a single, focused lesson on one topic. A learning path strings several related courses together into a guided curriculum. Training is a live, instructor-led session held at a scheduled time. Certification is a formal credential earned by completing required courses and passing an assessment.
Anyone can access Talkdesk Academy for free, however, we do have some courses that are only available to Talkdesk customers and partners.
If you are a Talkdesk customer, please make sure you are logging in with your same email as you use to access the Talkdesk platform to ensure you can access all content available to customers.
Everything in Talkdesk Academy is free.
If you have completed a course, learning path, or certification and you are not seeing it reflected in your Talkdesk Academy account, please contact [email protected]