How GDPR Affects the Contact Center

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Tuesday, May 15, 2018,  10AM PDT / 1PM EDT


Edgar Pimenta, Information Security Director, Talkdesk
Steve Bell, Director of Product Marketing, Talkdesk


You’ve heard of GDPR, but to what extent will it affect your business and your customers? Having a deep understanding of this new law is key in protecting your company from steep fines and penalties, which can go up to 20,000,000€ or 4% of total worldwide yearly revenues if violated (whichever is higher).

Join Edgar Pimenta, Information Security Director at Talkdesk and Steve Bell, Director of Product Marketing at Talkdesk as they dive deeper into what GDPR is, its impact on contact centers and the key measures you need to take to keep your business in line with the law.

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