Multi-agent orchestration

Orchestrate AI Agents. Eliminate Silos. Accelerate Outcomes.

Talkdesk CXA uses multi-agent orchestration to bring specialized AI agents together and automate complex customer journeys from end to end. Agents collaborate autonomously, powered by real-time data from the Talkdesk Data Cloud, to resolve issues across teams, systems, and channels—without handoffs, without lag. With built-in guardrails and open integration protocols like A2A and MCP, it’s automation you can trust, extend, and scale.