Please, try different search words.

There are no results.

Please, try different search words or explore our suggestions.

There are no results for {{search_query}}

There are no results!

The changing role of store associates and customer service agents

third

hero

<h3>Ups! Parece que há um problema ao carregar a sua experiência de conteúdo.</h3>
This could result from one or more of several issues:
<ul>
 	<li>You have an Ad Blocker active on your browser - please review your settings and turn off the Ad Blocker for this website.</li>
 	<li>You have not accepted the Cookies needed to display the content - please open the Cookie Consent Application by clicking the “Cookie Policy” link in the website Footer at the bottom of the page to review and accept the Cookies.</li>
 	<li>Your browser privacy settings will not enable content to load - please review your browser privacy settings.</li>
</ul>
You may also perform a refresh of your browser, or close it and open a new browser after making the adjustments suggested above to ensure all new settings are deployed.
Thanks - the Talkdesk Team.

Digital-first trends like buy-online-pick-up-in-store, appointment shopping, and curbside delivery are setting new customer expectations and reshaping the retail landscape. Brands and retailers must reimagine the role of their stores, associates, and contact center agents. Today, agents and store associates are also brand ambassadors, and contact centers serve as engagement and revenue-generating centers.
Download this ebook to explore:
<ul class="text text--16">
<li>How new customer expectations are reshaping the retail experience.</li>
<li>The roles store associates and customer service agents play in a changing retail landscape.</li>
<li>How retail CX leaders can leverage the contact center to capture emerging opportunities.</li>
</ul>
Learn all about <a href="/pt-pt/call-center-solutions/retail-ecommerce/" rel="noopener" target="_blank">what Talkdesk can do for retailers</a>.

side_form

Talkdesk Retail Experience Cloud: Shopify Integration

Como os bancos podem forjar um caminho para a retenção, o crescimento e a rentabilidade dos depósitos através da CX

ChatGPT Prompts for Retail Customer Service Leaders

Unified Member Experiences: The next frontier of digital transformation in credit unions

card_related

Download the The changing role of store associates and customer service agents Ebook.

The changing role of store associates and customer service agents

Aguarde enquanto validamos as suas definições de privacidade.

Pode também estar interessado em:

Talkdesk Retail Experience Cloud: Shopify Integration

Como os bancos podem forjar um caminho para a retenção, o crescimento e a rentabilidade dos depósitos através da CX

ChatGPT Prompts for Retail Customer Service Leaders

Unified Member Experiences: The next frontier of digital transformation in credit unions