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Video Fallback Bankunited

BankUnited’s customer service is becoming its best self.

LER HISTÓRIA DO CLIENTE

12%

abandonment rate reduction.

24s

average hold time decreased.

"One of the value propositions of Carey to our customers is our systems including Talkdesk are extremely reliable."

"One of the value propositions of Carey to our customers is our systems including Talkdesk are extremely reliable."

Charlie Majane Chief Technical Officer, Carey

"We're growing as a company, so it's absolutely key to partner with a company that showed us the same things that we valued as a business."

"We're growing as a company, so it's absolutely key to partner with a company that showed us the same things that we valued as a business."

Clare Sampson, Head of Operations, WPA

"Our culture is based on excellence and tailor-made services. With Talkdesk, we have found a partner who aligns with our values."

"Our culture is based on excellence and tailor-made services. With Talkdesk, we have found a partner who aligns with our values."

Hubert Choplin Global Data & CRM Director, John Paul

"We definitely evolved and innovated the way that we were handling a lot of these calls, and it allowed us to grow exponentially without the underlying administrative cost."

"We definitely evolved and innovated the way that we were handling a lot of these calls, and it allowed us to grow exponentially without the underlying administrative cost."

Joel Hamm Workforce Management, Tools and Technology Lead

As empresas mais inovadoras usam Talkdesk.

Customer programs

Shape customer experience  with our unique programs.

Expanda a sua rede. Eleve o seu setor. Desenvolva a sua influência.

Talkdesk Titans

Experimente o poder dos Talkdesk Titans: Trabalhe em rede, cresça e inspire.

CX Innovators Awards

Os influenciadores premiados que impulsionam a inovação na experiência do cliente.

Talkdesk Community

The destination for connecting with your fellow CX professionals.

Protagonistas de inovação

A coleção de mulheres de elite que estão a ter um impacto na experiência do cliente.

O seu percurso de experiência do cliente "AI-first" começa aqui.

Transforme a forma como se relaciona com os seus clientes, cuida deles e os surpreende — a qualquer hora, em qualquer lugar.

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