VoIP vs regular phones: What makes them different?
VoIP vs regular phones: What makes them different?
VoIP is already the top-of-mind alternative to traditional phone systems. But why? What differentiates this new technology from the traditional phone service we are used to?
The main difference between VoIP and traditional phone technology is that VoIP acts as a digital telephone service that uses the internet to make and receive phone calls instead of the traditional Public Switched Telephone Network (PSTN).
To put it in simple terms, this means that while landlines use wires and fiber optic cables to transmit sound, VOIP uses the internet—placing calls using Wi-Fi, data, or broadband instead of a physical phone line. This impacts the user of the two phones systems in terms of:
Accessibility. Both systems allow you to make calls worldwide, but traditional phone systems are often limited by the coverage phone companies offer, which impacts connectivity and voice quality. VoIP places calls from any point in the world, as long as the caller has a reliable internet connection.
Portability. Traditional phone systems rely on hardware and handsets, and either landlines or mobile phones. VoIP is able to work in the form of mobile or desktop apps, making it easier to use, install, and transport.
Costs. VoIP-based solutions are cheaper than traditional telecom solutions, not only due to hardware, installation, and maintenance costs but also when it comes to cal pricing. VoIP usually operates on a flat-rate model, where all calls cost the same, regardless of where you are calling from. On the other hand, the call pricing of traditional phone systems depends on various factors, including location, or if you are using a landline or a mobile phone.
Phone numbers. VOIP telephone numbers are similar to regular phone numbers. The main difference is that VoIP numbers don’t have to be tied to a single location. This means anyone, including a business, can pick their number and area code. It is a big advantage for a business with multiple locations or working with remote staff.
Service providers. While phone systems are provided by a telephone company, VoIP service is delivered by a VoIP provider. VoIP service providers establish calls but also offer complimentary capabilities (such as routing of outgoing and incoming calls through existing telephone networks) and maintenance and support services.