Talkdesk Blog

FEATURED BLOG

It’s the end of CX as we know it

By Tiago Paiva

Tendências nos contact centers

Contact center management: Skills, tips, and strategies for success

Por Celia Cerdeira

Jun 5, 2025

Participação dos colaboradores

20 formas de usar recompensas para motivar os colaboradores

Por Celia Cerdeira

Participação dos colaboradores

3 reasons why your agents are stressed out (and how to foster call center agent engagement)

By Anders Peterson

Participação dos colaboradores

5 ways to instantly improve employee engagement and reduce turnover

By Bobby Marhamat

Participação dos colaboradores

Making remote an advantage for your contact center

By Diogo Vasques

Participação dos colaboradores

How contact center employee engagement can increase productivity and reduce agent turnover

Por João Safara

2020-06-24

Participação dos colaboradores

Onboarding contact center agents: A first impression that really counts

Por João Safara

2020-06-08

Participação dos colaboradores

Build a better employee experience with Talkdesk Workforce Engagement Management

By Devon Mychal

Participação dos colaboradores

How to train and manage your remote contact center agents

Por Shauna Geraghty

2020-05-12

Participação dos colaboradores

WFH edition: How to successfully manage your remote team

Por João Safara

2020-05-12

Continuidade do negócio

Hire top-class talent with Talkdesk CXTalent and develop staff with Talkdesk Academy

Por João Safara

2020-04-28

Participação dos colaboradores

Tipos e Fontes de Feedback no Local de Trabalho

Por Shauna Geraghty

2017-03-28

Inteligência Artificial

Experiência do cliente. A better way.

LER MAIS

Tendências nos contact centers

How to Build a Customer Support Team

By Jacob Firuta

2015-06-04

Participação dos colaboradores

How Self-Efficacy Affects Performance in the Workplace

Por Shauna Geraghty

2013-03-23

Participação dos colaboradores

9 Tips to Increase Self-Efficacy in the Workplace

Por Shauna Geraghty

2013-03-22

Login

Parceiros

Suporte

Talkdesk Blog

It’s the end of CX as we know it

Veja as últimas novidades.

Contact center management: Skills, tips, and strategies for success

20 formas de usar recompensas para motivar os colaboradores

3 reasons why your agents are stressed out (and how to foster call center agent engagement)

5 ways to instantly improve employee engagement and reduce turnover

Making remote an advantage for your contact center

How contact center employee engagement can increase productivity and reduce agent turnover

Onboarding contact center agents: A first impression that really counts

Build a better employee experience with Talkdesk Workforce Engagement Management

How to train and manage your remote contact center agents

WFH edition: How to successfully manage your remote team

Hire top-class talent with Talkdesk CXTalent and develop staff with Talkdesk Academy

Tipos e Fontes de Feedback no Local de Trabalho

Experiência do cliente. A better way.

How to Build a Customer Support Team

How Self-Efficacy Affects Performance in the Workplace

9 Tips to Increase Self-Efficacy in the Workplace