The future of customer service: What retailers should prepare for in 2022

Shannon Amber Jeff Nrf Event

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Shannon Colquhoun

Shannon Flanagan

VP, Global Industry Strategy,
Retail and CPG at Talkdesk

Jeff Gorham

Jeff Gorham

Director, CX Operations
at Vivino

Blog Author Amber Scott

Amber Scott

Head of Customer Experience
at Tuft & Needle