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CX Network - Save costs and drive business growth through CX strategy optimisation

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Thanks - the Talkdesk Team.

This session will guide you through how to define, measure, and execute a CX strategy that delivers optimal outcomes based on your business needs. Wherever you are in your journey to build a world class contact centre, you will benefit from this session.

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Andrew Antal

Patrick Ong

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The global state of CX 2023

O poder da IA nos contact centers de saúde

Relatório de pesquisa do Gartner, How Can Generative AI Be Used to Improve Customer Service and Support?

How Talkdesk is leveraging Microsoft Azure OpenAI Service

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Best Practise strategies for enhancing customer satisfaction employee experience and minimise customer effort.