Customer Care.

You also have to rely on the technology and the other vendors that play with you. We leverage AT&T a lot. We also leverage the other plans in the area. And we have a network infrastructure. If we have a network problem or we have a problem with one of the carriers, it will have an impact on our call center. So there's at times a little bit of finger pointing. The value and the beauty I appreciate again in Talkdesk is, they never say to me, "Hey, not our problem." In fact, we've had internal network problems here at Memorial, periodically, and Talkdesk has helped us to troubleshoot our own problems. And the reality is I've asked Talkdesk to come in to help us in scenarios because at first blush, I don't know if it's a Talkdesk issue, a network problem, a security problem, a carrier problem, but I need all my partners to help me figure out what we need to do.