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<h4>Manufacturing<br /> Information Technology &amp; Services<h4></h4></h4>

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<h3>Helping businesses free up cash to fuel economic growth.</h3>
<p class="text text--16">Founded in 2009, Taulia delivers working capital solutions that make it easy for businesses to free up cash, accelerate payments, and improve supply chain health.</p>


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Ter todas essas análises realmente nos ajudou a sair do chão e nos tornar melhores no atendimento dos nossos clientes.

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<p class="text text--16">Lacking visibility into the statuses of their agents, Taulia searched for a cloud contact center that could help them keep track agent performance and provide them with analytics and reporting on call statistics.</p>
<p class="text text--16">Talkdesk for Salesforce allowed Taulia to identify areas for improvement and provided a live dashboard to understand where coverage was needed. As a result, Taulia was able to double their answer rate.</p>


<p class="text text--16">By leveraging Talkdesk’s live dashboards, Taulia gained visibility into agent performance and identified areas for improvement, which led to them doubling their answer rate.</p>


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Talkdesk helped Taulia gained visibility into agent performance and identified areas for improvement, which led to them doubling their answer rate. Watch now.

Serviço

Manufacturing
Information Technology & Services

Salesforce

Double Answer Rate

Helping businesses free up cash to fuel economic growth.

"Ter todas estas análises nos ajudou muito a decolar e a nos tornar melhores em atender nossos clientes."

Veja o histórico do cliente.