customer stories

Glovo App Logo

USE CASE

Support & Service


INDUSTRY

Retail, eCommerce & Consumer Goods


INTEGRATION

Kustomer, Teleopti analytics


KEY METRIC

↓ 15% reduction in AVHT for inbound calls


"Not only is the product great but the Talkdesk team has the capability to adapt to each customer, understand the business and think of ways for improvement. That was the most important thing for me."

Ludovic Magnier Live Operations Platform Manager

Download customer story.

Download customer story.