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PLATFORM | APPCONNECT MARKETPLACE

Extend your contact center capabilities with AppConnect marketplace.

Talkdesk Appconnect Home

Rapidly expand your contact center capabilities.

Talkdesk AppConnect™ is a customer experience solutions marketplace that connects you with a wide variety of contact center applications, devices, and services. One-click installation and 30-day free trials provide unparalleled flexibility to extend contact center capabilities whenever and wherever your business requires.

EXPLORE APPCONNECT

Help your team work from anywhere.

Noise-canceling solution

Remove background noise on both ends of every call so agents sound professional and can hear customers clearly.

Professional headset

Equip all your employees with a professional headset that provides outstanding sound quality and reduces distractions.

Appconnect Try Any App For Free

Try any app for free.

Try before you buy for a minimum of 30 days at no cost. AppConnect lets you evaluate each application before making a commitment to ensure you’re building the best contact center stack for your needs.

Appconnect Instant Access

Get instant access.

Skip lengthy deployments. AppConnect offers a simple self-service, click-to-install process that will have you up and running in no time.

Appconnect Pay As You Go

Pay as you go.

All AppConnect applications are billed on a month-by-month basis. Plans can be upgraded or canceled at any time, giving you full control over contact center costs.

Already a Talkdesk customer?

Try any app for free now and start building the best CX for your business.

EXPLORE APPCONNECT

Customers love Talkdesk.

Rated 8.1 out of 10 based on 667 reviews and ratings onTrustRadius logo

1 star2 star3 star4 star5 star

Talkdesk has really helped with making work simpler and easier to complete, not only am I happy with how it assists me with getting my work completed in an orderly form but I am able to provide fast and sufficient service to my customers which will result in a better work avenue.

Siphelele Nxumalo

1 star2 star3 star4 star5 star

It is easy to use, it works as a great source of communication between agents and customers. It has features that are straight to the point and are easily remembered.

Andile Nxumalo

1 star2 star3 star4 star5 star

In my organization, we used Talkdesk as an auto-dialer and reporting system. It's used to make and take customer calls and to report productivity and quality management. It allows easy access to quick live and historical data, allowing us to monitor and track organizational performance.

Sakhephi Sokhela

1 star2 star3 star4 star5 star

I can schedule callbacks and rep up a call by adding a summary of what I and the customer spoke about. It is one of the best communication and telephonic tools for a workplace. As an employee, I can also check my progress when being coached about my work performance. The Talkdesk also records calls.

Nokwazi Mavundla

1 star2 star3 star4 star5 star

Talkdesk is helpful because we use it to receive calls in our BPO. Not only do we track live ques and statuses from agents, but we also receive feedback from our assessors through the talk desk as well as coaching, and it also stores customer contact data; I can track all my calls, and It records all the calls so we can come back to review them. You can also listen live and track your daily productivity.

Nontobeko Mkhize

1 star2 star3 star4 star5 star

Talkdesk is very useful in many ways. It helps improve our selling points, rectify mistakes, you know where you lack and can see your markings and ratings, give surveys to upskill us, and make sure our job is done correctly

Nokuzola Vilakazi

1 star2 star3 star4 star5 star

Talkdesk is efficient and provides value in live reporting whilst storing historic data which can be used to plan effectively and analyse data where needed

Keith Rambharose

1 star2 star3 star4 star5 star

Talkdesk has been phenomenal in terms of efficiency, reliability, and making sure to update any slagging that we might face with the platform.

Sam Radebe

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