A better way to transform the policyholder experience

Cx Rookie Of Year Cx Revenue Leader Cx Business Impact

Since the day of the first insurance agreement in Babylon 3700 years ago, insurance has come a long way. Technology innovations of a particular period consistently changed the way contracts providing peace of mind to a broad amount of people were delivered.

Today, the insurance industry again is on the verge of a seismic, tech-driven shift, not seen in a very long time. The customer is at the core of it. Listen to industry thought leaders about factors impacting the transformation of the insurance customer’s experience as they discuss:

  • The evolution of the relationship between insurance carriers and customers over the next decade.
    Factors impacting next decade’s evolution of the customer experience.
  • Leader point of views on where to start in order to take advantage of this change.