Checklist

7 easy steps for banks and lenders to streamline the CEBA process

7 Easy Steps For Banks And Lenders To Streamline The Ppp Process

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COVID-19 created lockdowns, business closures, and the need for government stimulus and relief, which has been a lifeline for small and midsize business (SMB) owners.

This checklist helps banks and lenders tasked with facilitating the Canadian Emergency Business Account (CEBA) successfully manage:

  • High call volume and call handling times.

  • Long wait times.

  • First-time issue resolution.

  • Proactive caller outreach.

Download the checklist.