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Contact centers em todo o lado estão a adaptar-se a um novo normal. Criamos o Roteiro de CX Transformation para ajudar a tornar esse processo mais fácil para si.
The CX Transformation Roadmap provides 5 stages to modernize your contact center, building-in business continuity and improving your customer experience. We invite you to explore the roadmap to help you on your journey because what hasn’t changed is the imperative to deliver exceptional customer experiences.
Progressive stages to take:
<ol class="text text--16">
<li style="font-weight: 400;">Tackle: What do we need to change?</li>
<li style="font-weight: 400;">Transition: How will we change it?</li>
<li style="font-weight: 400;">Transform: Make the change.</li>
<li style="font-weight: 400;">Transcend: Leverage the benefits of change.</li>
<li style="font-weight: 400;">Thrive: Deliver seamless, exceptional CX every day.</li>
</ol>

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ChatGPT and the contact center of the future

O ChatGPT e o Futuro do Serviço de Apoio ao Cliente

Looking for CX Savings? Optimize Your Tech Stack!

Talkdesk Digital Showdown: Innovations in CX - Dec 2022

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ChatGPT and the contact center of the future

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