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It’s the end of CX as we know it

By Tiago Paiva

Veja as últimas novidades.

Citizens first: Modernizing public sector CX with a cloud contact center

Transformação Digital

Citizens first: Modernizing public sector CX with a cloud contact center

By Munil Shah

What is digital transformation and how can a contact center help companies achieve it?

Transformação Digital

What is digital transformation and how can a contact center help companies achieve it?

Celia Cerdeira

Por Celia Cerdeira

How to build and implement a winning customer experience strategy

Transformação Digital

How to build and implement a winning customer experience strategy

Celia Cerdeira

Por Celia Cerdeira

Put your customers first with a unified support ticket system

Transformação Digital

Put your customers first with a unified support ticket system

Rita Malaquias

By Rita Malaquias

Speeding AI implementation in the contact center

Transformação Digital

Speeding AI implementation in the contact center

Niki Lotte

Por Niki Lotte

Customize your contact center: Adapt to the unexpected with speed

Transformação Digital

Customize your contact center: Adapt to the unexpected with speed

Alain Mowad

By Alain Mowad

How to improve the customer experience with a certified Microsoft Teams contact center integration

Transformação Digital

How to improve the customer experience with a certified Microsoft Teams contact center integration

Taylor Grace

By Taylor Grace

6 best practices to know before implementing a cloud contact center solution

Transformação Digital

6 best practices to know before implementing a cloud contact center solution

Mindy Eddy

By Mindy Eddy

The money is where your mouth is: Contact centers are the profit centers of the future

Transformação Digital

The money is where your mouth is: Contact centers are the profit centers of the future

Jennifer Bonacci

By Jennifer Bonacci

What’s the right cloud contact center pricing model for you?

Transformação Digital

What’s the right cloud contact center pricing model for you?

Diogo Almeida Fernandes

By Diogo Almeida Fernandes

Talkdesk Phone—calling is cool again

Transformação Digital

Talkdesk Phone—calling is cool again

Alain Mowad

By Alain Mowad

Contact centers are growth centers

Transformação Digital

Contact centers are growth centers

Nina Godlewski

By Nina Godlewski

Inteligência Artificial

Experiência do cliente. A better way.

4 tips to turn your contact center into a business growth center

Transformação Digital

4 tips to turn your contact center into a business growth center

Genesis M Longo

By Génesis Longo

3 CX investments you should prioritize to deliver exceptional customer experience

Transformação Digital

3 CX investments you should prioritize to deliver exceptional customer experience

Daniel Murillo

By Daniel Murillo

How to develop your customer experience strategy

Transformação Digital

How to develop your customer experience strategy

Niki Lotte

Por Niki Lotte

Make customer convenience your secret weapon

Transformação Digital

Make customer convenience your secret weapon

By Kevin McNulty

Warning: This will change the way you provide customer service forever

Transformação Digital

Warning: This will change the way you provide customer service forever

By Anya Syulina

The “accelerated” road to improving citizen experience

Transformação Digital

The “accelerated” road to improving citizen experience

Patricia Morrison

By Patricia Morrison

Build the business case for a cloud contact center: A three-step guide to getting started

Transformação Digital

Build the business case for a cloud contact center: A three-step guide to getting started

By Kevin McNulty

Relieve administrative responsibilities and focus on CX and business success

Transformação Digital

Relieve administrative responsibilities and focus on CX and business success

Mindy Eddy

By Mindy Eddy