Please, try different search words.

There are no results.

Please, try different search words or explore our suggestions.

There are no results for {{search_query}}

There are no results!

New strategies to build customer loyalty through the contact center

third

hero

<h3>Opa! Parece que há um problema ao carregar sua experiência de conteúdo.</h3>
This could result from one or more of several issues:
<ul>
 	<li>You have an Ad Blocker active on your browser - please review your settings and turn off the Ad Blocker for this website.</li>
 	<li>You have not accepted the Cookies needed to display the content - please open the Cookie Consent Application by clicking the “Cookie Policy” link in the website Footer at the bottom of the page to review and accept the Cookies.</li>
 	<li>Your browser privacy settings will not enable content to load - please review your browser privacy settings.</li>
</ul>
You may also perform a refresh of your browser, or close it and open a new browser after making the adjustments suggested above to ensure all new settings are deployed.
Thanks - the Talkdesk Team.

Changing consumer habits are presenting profound new opportunities for companies to establish loyal relationships–as well as risks of losing them. Loyalty is more dynamic than ever, and the companies that can meet both current and newly emerging consumer expectations for service and support will be positioned to build and maintain relationships that are deep, durable, and profitable.
Join Peri McDonald, VP of Customer and Partner Marketing at Talkdesk, Antonio Gonzalez, Industry Insights Manager at Talkdesk, and Sasha Verbitsky, Digital and Consumer Analytics Thought Leader as they explore and discuss the implications of insights revealed in Talkdesk Research’s latest report, <a href="/pt-br/resources/reports/the-future-of-customer-loyalty/" rel="noopener" target="_blank">The future of customer loyalt</a>y, including:
<ul class="text text--16">
<li>How consumer behaviors with regards to loyalty are changing–and how this varies by generation.</li>
<li>The major current, and emerging, drivers of consumer loyalty.</li>
<li>What capabilities contact centers will need to create experiences that generate loyalty.</li>
</ul>

Preencha o formulário para assistir à gravação.

side_form

Peri McDonald

Antonio Gonzalez

Sasha Verbitsky

people

ChatGPT and the contact center of the future

A Arte do Exequível: Chat GPT e Outras Tendências Transformando o Serviço de Atendimento ao Cliente do Comércio Varejista

CX Innovator Award Winners

Perspectivas dos Líderes da CX: Obter o potencial da IA no atendimento ao cliente

card_related

Learn how consumer behaviors with regards to loyalty are changing–and how this varies by generation, and much more in our free recording.