In today’s constantly evolving Covid environment, transformation of the customer experience is a given. As almost all transformation involves new technology, it’s essential that CX leaders stay abreast of the latest tech solutions available to solve their business challenges.
Join us with your peers to hear how modern technology can come to the rescue, helping you move faster, ramp up and down more easily, and keep up with rapidly changing consumer expectations – all with minimal upfront investment.
We’ll showcase 5 end user scenarios and how technology can help deliver a better customer experience, followed by Q&A, where we’ll invite you to pitch your customer service business challenge to our experts. Particularly if you have legacy systems preventing you from innovating, or multiple vendor platforms causing service inconsistency, this session is for you!
