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Customers stories

True challenges.
Real results.

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teka

ouro@2x

metro

jk-moving

evarahealth

farfetch

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canon

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mcu

memorialhealth

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Video Fallback Bankunited

BankUnited’s customer service is becoming its best self.

LEGGI LA STORIA DEL CLIENTE

12%

abandonment rate reduction.

24s

average hold time decreased.

"One of the value propositions of Carey to our customers is our systems including Talkdesk are extremely reliable."

"One of the value propositions of Carey to our customers is our systems including Talkdesk are extremely reliable."

Charlie Majane Chief Technical Officer, Carey

"We're growing as a company, so it's absolutely key to partner with a company that showed us the same things that we valued as a business."

"We're growing as a company, so it's absolutely key to partner with a company that showed us the same things that we valued as a business."

Clare Sampson, Head of Operations, WPA

"Our culture is based on excellence and tailor-made services. With Talkdesk, we have found a partner who aligns with our values."

"Our culture is based on excellence and tailor-made services. With Talkdesk, we have found a partner who aligns with our values."

Hubert Choplin Global Data & CRM Director, John Paul

"We definitely evolved and innovated the way that we were handling a lot of these calls, and it allowed us to grow exponentially without the underlying administrative cost."

"We definitely evolved and innovated the way that we were handling a lot of these calls, and it allowed us to grow exponentially without the underlying administrative cost."

Joel Hamm Workforce Management, Tools and Technology Lead

Le aziende più innovative utilizzano Talkdesk.

Customer programs

Shape customer experience  with our unique programs.

Espandi la tua rete. Eleva il tuo settore. Costruisci la tua influenza.

Talkdesk Titans

Scopri la forza di Talkdesk Titans: Connettiti, Cresci, Ispira.

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CX Innovators Awards

Gli influencer pluripremiati che guidano l'innovazione nella customer experience.

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Talkdesk Community

The destination for connecting with your fellow CX professionals.

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Momentum Makers

La rete d’élite di donne che stanno lasciando il segno nella customer experience.

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Il tuo percorso verso una customer experience guidata dall'IA inizia qui.

Trasforma il modo in cui ti connetti, ti prendi cura e sorprendi i tuoi clienti, ovunque e in qualsiasi momento.

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