Industry Event
American Banker Digital Banking
The Boca Raton Hotel, Boca Raton, FL
Jun. 1-4, 2025
Talkdesk is excited to participate in the American Banker Digital Banking event!
An immersive experience spotlighting the innovation and customer-centric solutions shaping the future of banking. Join us to see firsthand how Talkdesk is helping financial institutions stay ahead in a rapidly evolving landscape.
Prioritizing a Mobile-First Strategy to Enhance the Customer’s Omnichannel Experience
Tuesday, Jun. 3, 2025
9:00 a.m. – 9:30 a.m.
Location: Customer Experience Room
Moderator: Mary Ellen Egan – Senior director, strategy and content, American Banker Live Media
Erin Crawford – VP and head of consumer digital – payments & money management, Fifth Third Bank
Amanda Kreutziger – SVP, consumer banking technology, Discover Financial Services
Rahul Kumar – GM & VP, financial services and insurance, Talkdesk
AI is transforming the banking experience by personalizing interactions, streamlining processes, boosting security, and expanding self-service options. As mobile-first strategies evolve, customers are more empowered to manage finances and connect with their banks in meaningful ways. From AI chatbots to mobile apps, digital tools are making banking more accessible, personalized, and seamless—meeting the rising expectations of today’s customers.
Driving real results for leading financial institutions.
Meet Talkdesk at American Banker Digital Banking 2025!