Kundenberichte

Customer Powerdms Logo

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ANWENDUNGSFALL

Support, Sales

BRANCHE

Informationstechnologie & Dienstleistungen

INTEGRATION

Salesforce, Slack

SCHLÜSSELKENNZAHL

Increased agent productivity

Taking a customer-first approach to redefining document management.

PowerDMS provides a cloud-based solution that helps organizations reduce risk and liability with a comprehensive compliance and content management solution. They provide the practical tools necessary to organize and manage crucial documents and industry standards, maintaining compliance for organizations.


"The Callbar® voice over IP quality has been fantastic. And, we have gone with other cloud-based phone systems and they don’t compare to what Talkdesk has been able to offer."

Steven Barbarich, IT Manager, PowerDMS

Lacking sufficient reporting and call quality, PowerDMS looked for an innovative cloud-based solution that was scalable and easy to use. Callbar® provided the much needed call quality they desired and upcoming innovations such as Talkdesk Studio will help PowerDMS revolutionize their business.

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Leveraging Callbar® and an integration with Salesforce helped PowerDMS overcome their reporting challenges and improve their overall call quality.

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