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<h4>SPEAKER: Jonathan Friesen, Operations Director, Jane Software 
</h4>
Over the past 5 years, Jane Software has scaled its Support team from the original co-founder to 51 agents using Talkdesk. In this session, learn how the company architected its network infrastructure to use Talkdesk effectively, and how it set-up staffing levels and schedules to handle customers’ calls.

Fill out the form and watch the recording!

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The contact center guide to improving digital customer service

What’s driving CX trends in 2023?

Everything you need to know about omnichannel contact centers

Unlocking customer insights: The power of speech analytics in contact centers

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Watch the Scaling Support Operations Video.

Scaling Support Operations

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The contact center guide to improving digital customer service

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