Preserve context, offer callback requests, and provide direct access to knowledge base articles and other important information using the Talkdesk SDK. No APIs or coding required!
Increase customer satisfaction by enabling callers to determine the best time for a callback. A customizable form allows you to capture the necessary data, or autofill it with information collected by the mobile app, and have customers simply click to confirm.
Combine the power of context data with a callback request to automatically pass customer information to contact center agents for a more personalized experience. Additionally, the mobile application can pass data programmatically to eliminate the need for further authentication.
Request a free demo and we will help you create your contact center today, complete with CRM integrations and settings configuration.