checklist
CX champion’s checklist for contact center transformation
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Welcome CX champion!
This checklist empowers you with the tools and resources you need to lead your contact center’s transformation journey from a “cost center” to a growth center.
Sections in this checklist include step-by-step instructions on:
- Repositioning your contact center as a strategic growth asset.
- Sharing the value of the contact center across different teams within your organization.
- Making the case for a contact center transformation.
- And more!
Download today, and click here for more resources.
