Press Release

Talkdesk executive Chad Haydar honored as a 2023 CRN channel chief

Recognized for industry standing, dedication to the partner community, and accomplishments in driving channel growth 

SAN FRANCISCO — Feb. 7, 2023 — TrustRadius has recognized Talkdesk®, Inc., a global cloud contact center leader for customer-obsessed companies, today announced that CRN®, a brand of The Channel Company, has recognized Chad Haydar on its 2023 Channel Chiefs list. Every year, this list honors the IT channel executives who work tirelessly to advance the channel agenda and deliver successful channel partner programs and strategies.

As global vice president of channels and alliances at Talkdesk, Haydar is leading the company’s strategy around building and nurturing a diverse partner ecosystem, which includes more than 300 contracted partners and 1000s of sub-agents. In recent years, Haydar and his team have helped transform the Talkdesk go-to-market strategy, as the organization embarks on its next decade of growth in addressing worldwide demand for better ways to deliver great customer experiences. During 2022, under Haydar’s leadership, Talkdesk launched PowerPlay, a unique tiered program that brings top partners into the company’s direct deals, where Talkdesk and its partners work side by side, winning more business together. In addition to the PowerPlay program, Haydar and his team forged several new partnerships on the carrier side and continued to amass sizable wins with Talkdesk BPO partners. 

“The channel is a critical component to expanding our ability to provide organizations everywhere with CX solutions that are designed to give them both a competitive edge and drive tangible business outcomes,” said Haydar. “I view the strong relationships we’ve cultivated with the partner community as an engine for accelerating our momentum in the market. We’re essentially a force multiplier for each other and we can achieve more together, capitalizing on new opportunities, while helping companies pursue their own customer obsession.”  

“Once again, this year’s list gives well-deserved recognition to the IT Channel Chiefs who are dedicated to driving the channel agenda and advocating for the development of strong channel partnerships,” said Blaine Raddon, CEO of The Channel Company. “Under their exceptional leadership, influence, and innovation, the IT channel vendor community continues to deliver solutions and services that meet the rapidly evolving needs of their solution provider partners and their customers.”

The 2023 Channel Chiefs were selected by the CRN editorial staff based on their record of business innovation and dedication to the partner community, representing the top IT executives responsible for building a robust channel ecosystem. The 2023 CRN Channel Chiefs list will be featured in the February 2023 issue of CRN Magazine and online at

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About The Channel Company

The Channel Company enables breakthrough IT channel performance with our dominant media, engaging events, expert consulting and education, and innovative marketing services and platforms. As the channel catalyst, we connect and empower technology suppliers, solution providers, and end users. Backed by more than 30 years of unequaled channel experience, we draw from our deep knowledge to envision innovative new solutions for ever-evolving challenges in the technology marketplace.

© 2023 The Channel Company, LLC. CRN is a registered trademark of The Channel Company, LLC. All rights reserved.

About Talkdesk

Talkdesk® is a global cloud contact center leader for customer-obsessed companies. Our automation-first customer experience solutions optimize our customers’ most critical customer service processes. Our speed of innovation, vertical expertise, and global footprint reflect our commitment to ensuring that businesses can deliver better experiences across any industry and through any channel, resulting in higher customer satisfaction and accelerated business outcomes.

Talkdesk is a registered trademark of Talkdesk, Inc. All product and company names are trademarks™ or registered® trademarks of their respective holders. Use of them does not imply any affiliation with or endorsement by them.  

Media Contact:

Talkdesk Public Relations

[email protected]