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CX Innovators June best practice webinar series

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Esta serie de seminarios web mensuales muestra historias de éxito del mundo real y consejos expertos de líderes de CX que le ayudarán a mejorar la experiencia del cliente, aumentar la eficiencia del personal, optimizar las operaciones e impulsar el crecimiento empresarial.

Join us for the June edition to hear how Fortem, part of the Wilmott Dixon Group, transformed its contact center operations and customer experience strategy with AI-powered tools. In this interactive session, you’ll learn:

How Fortem modernized its contact center to reduce hold times, improve first-touch resolution, and achieve 90–95% call quality scores.
Practical tips and strategies to enhance CX—no matter your industry or role.

Don’t miss this chance to get actionable insights from CX leaders who are shaping the future of customer engagement.

Join us on Jun. 18 at 7:30 a.m. PST | 10:30 a.m. EST to take your CX to new heights.