How to turn customer conversations into actionable insights

Today’s rapidly changing world impacts customers’ needs, demands, and expectations from the brands they trust.

Join Jay Gupta, Director of Product Marketing for AI, automation, and analytics as she dives into how you can respond faster and more precisely using the right tools to capture more data from conversations. She will cover how you can convert these rich insights to help shape how you interact with customers to meet and exceed their expectations.

Why attend:

• Uncover how to find patterns in customer intents and sentiments.
• Identify better ways of designing customer journeys.
• Find out how AI can analyze conversations at scale.