PARTNER WEBINAR
ChatGPT & Generative AI: The Future of Customer Service
May 31, 2023 | 2PM CET
Exclusive for Partners: The impact of ChatGPT
Join this webinar to learn about the core concepts behind ChatGPT and generative AI, and how they will impact contact center technology and processes. You’ll also get a glimpse into the future of the customer service agent’s role in the era of generative AI.
Stay ahead of the game and learn from the experts in this exciting field. Don’t wait to secure your spot. Register now and discover the future of customer service with ChatGPT and generative AI!
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ChatGPT & Generative AI: The Future of Customer Service
May 31, 2023 | 2PM CET
Join Pedro Andrade, Talkdesk Vice President of Artificial Intelligence and Digital Channels to learn how ChatGPT and generative AI is going to fundamentally change our understanding of customer service and the role of the contact center. In this conversation, Pedro will explain why ChatGPT is so revolutionary and the impact it’s having on natural language processing. He will also share his vision of the role of the customer service agent in the era of generative AI.
Topics include:
- Overview of the core concepts behind ChatGPT and generative AI
- Which contact center technology and processes will be most impacted
- How the role of the customer service agent might evolve