Industry Event
Guidewire Connections 2025
Fontainebleau Las Vegas | Winchester, Nevada
Oct. 27 – 30, 2025
Visit Talkdesk at Guidewire Connections!
The future of customer experience in insurance is seamless, compliant, and automated. Talkdesk Customer Experience Automation (CXA) powers omni-channel CX with AI automation for policy servicing, claims, and new business. One platform for secure AI self-service, employee assistance, and multi-agent workflows.
With pre-trained AI agents and pre-built Guidewire integrations, CXA streamlines critical workflows — from intelligent, human-like FNOL and claims intake to proactive outreach that boosts retention and lifetime value.
Visit us at Guidewire Connections 2025 to discover how Talkdesk and Guidewire can work together to transform the insurance customer experience.
live session
Multi-Agent Automation in Action: Smarter Insurance CX at Scale.
Tuesday, Oct. 28, 2025
7:35 a.m. – 7:50 a.m. PT
Location: Pavilion | PWC Theater
Michael Johnsen, Solutions Engineer, Talkdesk
Join Michael Johnsen from Talkdesk to learn how Talkdesk Customer Experience Automation (CXA) transforms the policyholder lifecycle with secure AI self-service, intelligent employee assistance, and orchestrated back-office workflows—all integrated with Guidewire.
In this live demo, you’ll see AI agents handle FNOL and claims intake, route and process claims, and power proactive outreach to boost retention. Built for insurance and powered by Talkdesk Data Cloud, CXA delivers rapid time-to-value and modernizes CX without major system changes.