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45 minutes to prepare for the end of Open CTI on Salesforce

Hero Webinar 45 Minutes Prepare End Open Cti Salesforce

Registrieren Sie sich und nehmen Sie teil.

Nov. 4, 2026. 11 a.m. CET

Discover how to future-proof your contact center with ViiTAMiNE and Talkdesk.

Salesforce has announced the final retirement of Open CTI for February 28, 2028, with deprecation already in effect for new Agentforce Service orgs. Don’t let this deadline disrupt your customer service operations.

Join us for an exclusive 45-minute webinar dedicated to securing your transition to Service Cloud Voice.

Join this webinar to discover:

  • The impact of Salesforce’s announcement: What the end of Open CTI actually means for your organization and why it is crucial to act before 2027.

  • Your transition options: A clear analysis of possible pathways and key criteria to help you make the right choice.

  • Talkdesk for Service Cloud Voice in action: A live technical demonstration (BYOT) highlighting the agent experience, real-time transcription, customer context integration, and the value of AI.

  • Your action plan: A detailed checklist to prepare your migration, including project phases and system coexistence.

Exclusive bonus: Attend the webinar for a chance to win a free Flash Audit of your current Open CTI setup, conducted by ViiTAMiNE experts.

All registration requests are subject to approval. Please note that information collected during registration will be shared jointly with our partner ViiTAMiNE.

Referenten

Speaker Laurent Cherbite
Laurent Cherbite

Sales lead & CX specialist, ViiTaMiNe

Maxium Speaker
Maxime Aubrun

Business solutions specialist, ViiTaMiNe

Speaker Sara Bondioli
Sara Bondioli

Channel manager, Talkdesk

Narcis Gimenez Opentalk
Narcis Gimenez

Senior solution engineer, Enterprise, Talkdesk

Anis Speaker
Anis Sakhi

Account executive, Talkdesk