Treating patients as consumers to offer a more consistent, personalized experience.
Gesundheitswesen und Biowissenschaften
↓ Abandonment rate
↑ Service level
↓ Average speed to answer
↓ Average handle time
Memorial Healthcare System is one of the largest public healthcare systems in the United States, and a leader in providing high-quality healthcare services to the residents of South Florida. Memorial Healthcare’s patient, physician, and employee satisfaction rates are some of the most admired in the country, and the system is recognized as a national leader in quality healthcare.