Kundenberichte
ANWENDUNGSFALL
Sales and service
BRANCHE
Transportation & Logistics
Information Technology & Services
INTEGRATION
Salesforce
SCHLÜSSELKENNZAHL
Increased agent engagement
Building the connections that build the world.
Avetta is a supply chain risk management company focused on connecting the world’s leading organizations with qualified suppliers, contractors, and vendors. Avetta brings unmatched visibility to companies through cloud-based technology and human insight.
"I would definitely recommend Talkdesk. They have a lot of different features and functionality that allow us to be successful as a contact center."
After experiencing frequent outages and CRM integration challenges with their previous contact center solution, Avetta focused on finding a partner that not only resolved those issues but also delivered quality customer service.
Reliability was a key reason Avetta chose Talkdesk as their preferred partner. The seamless integration with Salesforce provided real-time insights into their metrics and helped them better understand their call volume.
Kundenstory ansehen.
Mit Talkdesk für Salesforce kann Avetta seine Kennzahlen in Echtzeit abrufen. Dank der Zuverlässigkeit der Plattform und des Talkdesk-Kundendienstes kann Avetta kontinuierlich außergewöhnliche Kundenerlebnisse bieten.
