Please, try different search words.

There are no results.

Please, try different search words or explore our suggestions.

There are no results for {{search_query}}

There are no results!

third

hero

<h3>Ups! Parece que há um problema ao carregar a sua experiência de conteúdo.</h3>
This could result from one or more of several issues:
<ul>
 	<li>You have an Ad Blocker active on your browser - please review your settings and turn off the Ad Blocker for this website.</li>
 	<li>You have not accepted the Cookies needed to display the content - please open the Cookie Consent Application by clicking the “Cookie Policy” link in the website Footer at the bottom of the page to review and accept the Cookies.</li>
 	<li>Your browser privacy settings will not enable content to load - please review your browser privacy settings.</li>
</ul>
You may also perform a refresh of your browser, or close it and open a new browser after making the adjustments suggested above to ensure all new settings are deployed.
Thanks - the Talkdesk Team.

<img alt="Webinar Logos Talkdesk Aws" class="alignnone wp-image-50723" decoding="async" height="42" loading="lazy" sizes="(max-width: 210px) 100vw, 210px" src="https://infra-cloudfront-talkdeskcom.svc.talkdeskapp.com/talkdesk_com/2021/07/30042822/webinar-logos-talkdesk-aws.png" srcset="https://infra-cloudfront-talkdeskcom.svc.talkdeskapp.com/talkdesk_com/2021/07/30042822/webinar-logos-talkdesk-aws.png 460w, https://infra-cloudfront-talkdeskcom.svc.talkdeskapp.com/talkdesk_com/2021/07/30042822/webinar-logos-talkdesk-aws-230x46.png 230w" width="210" />
CX professionals understand the importance of AI, yet organisations still struggle to deploy and adopt this technology in truly meaningful ways. For example, 89% of CX professionals believe in the importance of leveraging AI in the contact centre, yet only 14% of organisations consider themselves “transformational” in employing AI to do the heavy lifting for the business.
What is holding organisations back on the path to AI maturity? And how can these limitations be overcome in an increasingly automated world?
Junte-se aos nossos especialistas em IA para saber mais sobre:
<ul class="text text--16">
<li>A evolução das perceções da IA e a sua maturidade em CX.</li>
<li>What are the top predictions for the future of AI in the contact centre.</li>
<li>How are global organisations achieving superior CX with AI.</li>
</ul>

The future of AI in the contact centre

Aguarde enquanto validamos as suas definições de privacidade.

Oradores.

Jay Gupta

Paul Lasserre

Margi Deinlein