Evento del Settore

Expo Relación Cliente 2023

Kinépolis, Madrid
Nov. 22 – 23, 2023

Events Hero Expo Relacion Client 2023

Expo Relación Cliente with Talkdesk.

Talkdesk is delighted to be sponsoring the next edition of Expo Customer Relations. It will take place at Kinépolis, Ciudad de la Imagen, in Pozuelo de Alarcón (Madrid) on November 22 and 23.
It’s a must-attend event for Professionals in Customer Relations and the #ContactCenter industry. Don’t miss it!

Visit us at booth #25 to talk to our CX experts and see our solutions in action. Speak with one of our experts and get a demo of our AI-powered cloud contact center.

Per saperne di più

Don’t miss the opportunity to listen to Pedro Andrade, Vice President of AI and Digital Channels at Talkdesk, speaking on how to “Supercharge contact centre efficiency with generative AI” during the Expo.

Call Contact Centre Expo Speaker3

Aumenta l'efficienza del contact center con l'IA generativa.

Kinépolis, Madrid
Nov. 22 – 23, 2023

La comparsa dell'IA generativa sta determinando un cambiamento di paradigma fondamentale per le aziende, ampliando rapidamente le possibilità e accelerandone l'adozione da parte delle imprese. Nel contact center, l'IA generativa può liberarne il potenziale per automatizzare i complessi casi d'uso dei clienti e migliorare significativamente la qualità delle conversazioni self-service.

Join Pedro Andrade, Vice President of AI and Digital Channels at Talkdesk, to learn how a contact centre platform layered with generative AI helps you:

  • Aumenta l'efficienza degli agenti e riduci il tempo medio di gestione con conoscenze generative in tempo reale e riepiloghi automatici.
  • Migliora la fedeltà e la soddisfazione identificando automaticamente le tendenze degli argomenti e del sentiment in ogni conversazione con i clienti.
  • Riduci i costi per offrire customer experience eccellenti automatizzando le conversazioni più complesse con i clienti.
  • Consenti agli utenti finali di sfruttare l'IA in modo sicuro ed efficace con potenti strumenti no-code.
Supercharge Your Digital Strategy

Prenota un incontro con noi.

Spend 30 minutes with one of our AI experts to discuss how to leverage AI in the contact centre to advance your company’s goals and objectives.

Building on our market-leading contact centre AI,  we’ve infused generative AI throughout CX Cloud™ and the Industry Experience Clouds™ empowering organisations to take customer experiences to the next level. With robust safeguards built in, brands can confidently make the most of generative AI driving significant impact on cost reduction and operational efficiency.

Imagine contact centre AI that actually:

  • Improves self-service with laser-precise, automated responses.
  • Creates new virtual agents and automations in just a few clicks.
  • Reduces after call work up to 66% and average handle time up to 15%.
  • Provides complete visibility and control with simple tools to prevent any potential AI harm or discrimination.

Your path to better customer experience starts here. Choose your preferred time.