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Product demo: Talkdesk Interaction Analytics

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Convierta cada conversación en información sobre el cliente.
Understanding customer sentiment and intents have previously been time-consuming tasks and limited to only a small sample of interactions—offering an incomplete understanding of customer concerns, needs, and wants.
Talkdesk Interaction Analytics™ is an AI-powered speech and text analytics tool that captures, transcribes, and analyzes every customer interaction across all contact channels, empowering your organization to take the next best action towards a faster and more frictionless customer experience.
Watch our product demo to learn how Talkdesk Interaction Analytics:
<ul class="text text--16">
<li>Allows you to apply AI intent models to your interaction data and detect intent and sentiment.</li>
<li>Helps you to quickly find and analyze interaction transcriptions based on relevant keywords and an overall sentiment score.</li>
<li>Empowers you to stay on top of critical customer issues by setting keyword-based sensors.</li>
</ul>

Product demo: Talkdesk Interaction Analytics

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