Live Webinar
Talkdesk January ‘26 Release Webinar

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Jan. 27 at 09:00 a.m. PT | 12:00 p.m. ET | 5:00 p.m. GMT
Talkdesk Customer Experience Automation (CXA) continues to evolve, delivering new advancements in automation, intelligence, and orchestration across the entire customer journey. This quarter’s release focuses on this innovation around AI interoperability and new industry-specific capabilities designed to streamline operations, reduce service costs, and elevate customer experiences.
Join our January ‘26 Release Webinar to explore:
New AI interoperability capabilities that make it easier for organizations to connect intelligent systems across their tech ecosystem, unlocking faster, more accurate workflows and more seamless customer interactions.
New industry solutions that unify D2C and B2B service operations, automate high-volume processes, and help brands resolve issues and protect revenue with greater speed and efficiency.
Enhanced retail automation and personalized commerce journeys that drive higher conversions, improve post-purchase workflows, and create more intuitive interactions across the shopper lifecycle.



