Talkdesk Leaders, Beth Bacon and Kimberly Glennon, Join the 2023 CRN Women of the Channel List

Publication recognizes them for their creativity, strategic thinking, and leadership in the development and execution of the Talkdesk successful channel and alliances program

SAN FRANCISCO – May 11, 2023 – Talkdesk®, Inc., a global contact center leader for enterprises of all sizes today announced that CRN®, a brand of The Channel Company, has recognized the achievements of Beth Bacon and Kimberly Glennon and named both to its 2023 Women of The Channel List.

The CRN 2023 Women of the Channel honorees bring their creativity, strategic thinking, and leadership to bear in a variety of roles and responsibilities, but all are turning their unique talents toward driving success for their partners and customers. With this recognition, CRN honors these women for their unwavering dedication and commitment to furthering channel excellence.

As the Talkdesk regional vice president, North American channel, Beth Bacon has been instrumental in the strengthening and expansion of the Talkdesk partner program in North America, driving additional revenue and contributing significantly to the company’s exponential growth. For example, Beth and her team designed a partner training program that applies across all business pillars, including globally, to address the education needs of the Talkdesk business partners. In addition, she has executed the industry’s first PowerPlay program where Talkdesk adds business partners to direct sales opportunities in reward for their contributions. 

Since joining Talkdesk as national channel director in early 2020, Kimberly Glennon has made her mark on the company’s channel strategy and program. Kimberly joined the Talkdesk channel team with the goal of making the Talkdesk brand a household name in the Trusted Advisor community. She has remained committed over the last few years to engage, enable, and empower trust advisors to sell contact center as a service (CCaaS). 

“Beth and Kim are remarkable leaders, strategists, and partner experience professionals, and are shining examples of the Talkdesk successful partner and alliances programs,” said Chad Haydar, global vice president, channels and alliances. “Both have contributed significantly to not only the Talkdesk success but also the white-glove experience we provide our customers across a variety of industries. We are thrilled that they are being recognized for their knowledge, thinking, and commitment to advancing the channel experience.”  

Kimberly and Beth join other Talkdesk executives recognized for outstanding work creating a successful channel strategy, including Chad Haydar, Talkdesk global vice president, channels and alliances, who was named CRN Channel Chief earlier this year. 

CRN’s 2022 Women of the Channel list will be featured in the June issue of CRN Magazine and online at www.CRN.com/Magazine.

Additional Resources:

• Learn about the Talkdesk partner ecosystem that helps customers across industries and around the world deliver customer experiences that build trust and loyalty
• Read about how Talkdesk and its employees have been recognized for their accomplishments by industry influencers, analysts, and publications around the world
• See Talkdesk named a Leader by Gartner in the 2022 Magic Quadrant for Contact Center as a Service (CCaaS) and as a Customers’ Choice in the 2023 Gartner Peer Insights “Voice of the Customer” for CCaaS

Social Networks:

• Talkdesk Community: https://www.talkdesk.com/customer-community
• Blog: https://www.talkdesk.com/blog/
• Twitter: https://twitter.com/Talkdesk
• LinkedIn: https://www.linkedin.com/company/talkdesk/
• Facebook: https://www.facebook.com/Talkdesk/
• Instagram: https://www.instagram.com/Talkdesk/

À propos de Talkdesk

Talkdesk® est un leader mondial des centres de contact dans le cloud pour les entreprises de toutes tailles. Talkdesk CX Cloud et Industry Experience Clouds aident les entreprises à fournir un service client moderne à leur manière. Notre plateforme de centre de contact fiable, flexible et innovante tire parti de l'IA et de l'automatisation pour générer des résultats exceptionnels pour leurs clients et pour améliorer les résultats financiers. Au service de nos clients dans plus de 100 pays, nous nous associons à nos clients pour offrir une innovation continue et des résultats révolutionnaires. Notre engagement inébranlable à tenir nos promesses et nos investissements dans les plus hauts niveaux de sécurité et de fiabilité du produit sont inégalés dans l'industrie. Améliorez l'expérience de vos clients, augmentez votre efficacité et augmentez votre chiffre d'affaires avec Talkdesk, une plateforme de centre de contact en nuage conçue pour votre secteur d'activité. Pour en savoir plus et assister à une démonstration autoguidée, rendez-vous sur www.talkdesk.com.

Talkdesk est une marque déposée de Talkdesk Inc. Tous les noms de produits et de sociétés sont des marques commerciales™ ou des marques déposées® de leurs détenteurs respectifs. Leur utilisation n'implique aucune affiliation ou approbation de leur part.

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