Publication recognizes them for their creativity, strategic thinking, and leadership in the development and execution of the Talkdesk successful channel and alliances program
SAN FRANCISCO – May 11, 2023 – Talkdesk®, Inc., a global contact center leader for enterprises of all sizes today announced that CRN®, a brand of The Channel Company, has recognized the achievements of Beth Bacon and Kimberly Glennon and named both to its 2023 Women of The Channel List.
The CRN 2023 Women of the Channel honorees bring their creativity, strategic thinking, and leadership to bear in a variety of roles and responsibilities, but all are turning their unique talents toward driving success for their partners and customers. With this recognition, CRN honors these women for their unwavering dedication and commitment to furthering channel excellence.
As the Talkdesk regional vice president, North American channel, Beth Bacon has been instrumental in the strengthening and expansion of the Talkdesk partner program in North America, driving additional revenue and contributing significantly to the company’s exponential growth. For example, Beth and her team designed a partner training program that applies across all business pillars, including globally, to address the education needs of the Talkdesk business partners. In addition, she has executed the industry’s first PowerPlay program where Talkdesk adds business partners to direct sales opportunities in reward for their contributions.
Since joining Talkdesk as national channel director in early 2020, Kimberly Glennon has made her mark on the company’s channel strategy and program. Kimberly joined the Talkdesk channel team with the goal of making the Talkdesk brand a household name in the Trusted Advisor community. She has remained committed over the last few years to engage, enable, and empower trust advisors to sell contact center as a service (CCaaS).
“Beth and Kim are remarkable leaders, strategists, and partner experience professionals, and are shining examples of the Talkdesk successful partner and alliances programs,” said Chad Haydar, global vice president, channels and alliances. “Both have contributed significantly to not only the Talkdesk success but also the white-glove experience we provide our customers across a variety of industries. We are thrilled that they are being recognized for their knowledge, thinking, and commitment to advancing the channel experience.”
Kimberly and Beth join other Talkdesk executives recognized for outstanding work creating a successful channel strategy, including Chad Haydar, Talkdesk global vice president, channels and alliances, who was named CRN Channel Chief earlier this year.
CRN’s 2022 Women of the Channel list will be featured in the June issue of CRN Magazine and online at www.CRN.com/Magazine.
- Learn about the Talkdesk partner ecosystem that helps customers across industries and around the world deliver customer experiences that build trust and loyalty
- Read about how Talkdesk and its employees have been recognized for their accomplishments by industry influencers, analysts, and publications around the world
- See Talkdesk named a Leader by Gartner in the 2022 Magic Quadrant for Contact Center as a Service (CCaaS) and as a Customers’ Choice in the 2023 Gartner Peer Insights “Voice of the Customer” for CCaaS
Acerca de Talkdesk
Talkdesk® es un líder mundial en contact centers en la nube para empresas de todas las dimensiones. Talkdesk CX Cloud e Industry Experience Clouds ayudan a las empresas a brindar un servicio de atención al cliente moderno a su medida. Nuestra plataforma de contact center confiable, flexible e innovadora aprovecha la IA y la automatización para generar resultados excepcionales para sus clientes y mejorar la cuenta de resultados. Prestamos servicio a clientes empresariales en más de 100 países y nos asociamos con nuestros clientes para ofrecer innovación continua y resultados revolucionarios. Nuestro compromiso inquebrantable de cumplir con lo que decimos que vamos a hacer y nuestra inversión en los más altos niveles de seguridad y confiabilidad para nuestros productos hacen que seamos insuperables en el sector. Mejore las experiencias del cliente, aumente la eficiencia e incremente los ingresos con Talkdesk, una plataforma de contact center en la nube creada para su sector. Obtenga más información y vea una demostración autoguiada en www.talkdesk.com.
Talkdesk es una marca registrada de Talkdesk, Inc. Todos los nombres de productos y empresas son marcas comerciales™ o marcas registradas ® de sus respectivos propietarios. El uso de los mismos no implica ninguna afiliación o respaldo por parte de los mismos.
Contactos para los medios de comunicación:
About The Channel Company
The Channel Company enables breakthrough IT channel performance with our dominant media, engaging events, expert consulting and education, and innovative marketing services and platforms. As the channel catalyst, we connect and empower technology suppliers, solution providers, and end-users. Backed by more than 30 years of unequaled channel experience, we draw from our deep knowledge to envision innovative solutions for ever-evolving challenges in the technology marketplace. www.thechannelcompany.com
Follow The Channel Company: Twitter and LinkedIn.
© 2023. CRN is a registered trademark of The Channel Company LLC. All rights reserved.
The Channel Company Contact:
The Channel Company