videos
CXA Unpacked: Straight from our CEO
Time Required • 1 minute

Talkdesk CEO, Tiago Paiva, unveils a new category in customer experience: Customer Experience Automation (CXA). This isn’t just the next step for contact centers, it’s a game changer for how every business engages with customers. Powered by a groundbreaking data cloud and a multi-agent orchestration platform, CXA empowers organizations with the tools to discover, build, orchestrate, and measure, working together to deliver seamless, personalized, and efficient customer journeys.
Discover how Talkdesk is moving beyond traditional contact center solutions with a living system that learns, evolves, and manages the entire customer journey from beginning to end.