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Améliorer l'expérience client du retail grâce à l'IA : les principaux points à retenir de Talkdesk à la NRF 2025
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This webinar will dive into the highlights of Talkdesk’s participation in NRF 2025, where we showcased how the Talkdesk Retail Experience Cloud™ is transforming retail customer experiences through Customer Experience Automation (CXA) solutions.
Découvrez comment :
La technologie de pointe de Talkdesk permet aux détaillants d'offrir des expériences hyperpersonnalisées, en tirant parti de l'IA générative et agentique.
Garantir une IA fiable et éthique.
Assurer une communication omnicanale sans ruptures.
We’ll also explore key trends and insights from the conference, offering actionable strategies for retailers to elevate their CX and stay ahead in the competitive retail landscape. Join our retail experts; Ed, Preeti, Bryan and Michael to learn how Talkdesk is shaping the future of retail CX.
Ed Durbin
VP et GM Industry Strategy for Retail and Consumer Goods chez Talkdesk
Michael Klein
Head of Retail Product Marketing chez Talkdesk
Bryan Cabezas
Sales Engineer chez Talkdesk
