Meet Talkdesk at Call & Contact Centre Expo!
Join Talkdesk and explore smarter strategies for customer experience. Learn how to align your business strategy with the needs of your customers, employees, and brand and how to integrate Customer Experience Automation (CXA) into your workflows to deliver a seamless, optimised customer journey.
Visit us at stand CC-K40 to speak with our CX experts and see our solutions in action.
Live Session
Beyond CCaaS: Enter the Era of Customer Experience Automation
Wednesday, Nov. 19, 2025
1:30-2:00 p.m.
Location: Customer Experience Transformation Theatre
Hear from Garry Ovenell, Regional Vice President, EMEA Solution Engineering at Talkdesk. This live session will explore how Customer Experience Automation (CXA) is reshaping the contact centre landscape in Europe, why enterprises are embracing agentic AI to modernise, and what leaders can do today to prepare for the next wave of intelligent automation.