Login

Partners

Asistencia

ClientesPrecios
Contacte con nosotrosVER DEMO

PLATAFORMA | INTEGRACIONES

Integraciones Talkdesk para establecer flujos de trabajo de centro de contacto en la nube.

EXPLORAR APPCONNECT

Talkdesk Agent Workspace

Talkdesk Agent Workspace proporciona la flexibilidad necesaria para gestionar las llamadas desde cualquier lugar del escritorio, integrándose perfectamente con herramientas populares como integraciones. Aproveche las ventanas emergentes, los clics para llamar y mucho más.

Datos sincronizados

Talkdesk sincroniza automáticamente los datos del cliente para mostrar la información en el momento en que se recibe una llamada.

Flujos de trabajo automatizados

Configure Talkdesk para que active automáticamente los eventos en las aplicaciones conectadas y ahorre un valioso tiempo a los representantes.

Configuración sencilla

Utilizando sólo la información de su cuenta, puede conectar rápida y fácilmente Talkdesk con más de 60 integraciones de software de Centro de Contacto.

Nuestras integraciones más populares.

Integraciones "llave en mano" para acelerar la obtención de valor en todos los sectores.

Las integraciones profundas y directas con los sistemas verticales líderes permiten una mayor automatización y aumento de la eficiencia, así como una experiencia más fluida para sus clientes y agentes.

¡Y mucho más!

Siga los siguientes enlaces para acceder a sus listados en el mercado de AppConnect.

A los clientes les encanta Talkdesk.

Puntuación de 8,2 sobre 10 basada en 679 reseñas y valoraciones en

Talkdesk meets the needs of our customers, as it allows AI integration, as well as opening up lots of different types of channels for customers to receive communication from their customers.

Adam Tilston

This app allows agents to handle calls in a very easy and professional way. What is good about this system is that the call becomes very smooth without facing any difficulties. You just paste a number in a dialpad and make a call, which is very easy.

Zinhle Msibi

Talkdesk records your calls for you, and you can listen to them right after the call, if there's information you want to verify. You can get your QA markings/scores right on Talkdesk, and it has a direct link to the dashboard or Zendesk of the call that was marked.

Londeka Ndlovu

It allows agents to receive evaluation scores of calls and tickets, which is great because agents are always up to date with the scores for the month.

Ayanda Mwandla

We prefer Talkdesk because its ability to report, ease of use, quality of calls, user friendly UI and price.

Carlos Delgado Barcia

5 star

Talkdesk allows us to specifically answer to each client and handle the day to day operations of a storage facility. To do this we need the ability to create a call flow customized to each location and Talkdesk has the capability to do that.

Christian Thurgood

I use Talkdesk to communicate with customers and listen to recorded calls because every call that you make or receive is recorded by Talkdesk, which makes it easy to find all recorded calls when you need to go back and check what communication was made with the customer.

Ntombifuthi Zimba

It has made an impeccable impact because it has saved me time. I do not have to go to management or to the quality assurance team to know my work progress and where I need to improve because everything is sent to Talkdesk. I can find previous call recordings on Talkdesk wherever I need to confirm the seller's details.

Sanelisiwe Radebe

Permítanos ayudarle a crear una experiencia del cliente mágica con el poder de la IA.

Solicite una demostración para ver cómo la IA puede aumentar los resultados de su negocio.